Contact Us
Have a question about an order, a product, or just want to say hey? We’re a small shop and we take every message seriously. Reach out and we’ll get back to you as fast as we can.
Before reaching out — you may find a faster answer in our Shipping Policy or Refund & Return Policy. For order issues, please have your order number ready.
Get in Touch
Send Us a Message
Fill out the form below and we’ll get back to you within 1–2 business days.
Response Times
| Inquiry Type | Expected Response Time |
|---|---|
| General questions | 1–2 business days |
| Order & shipping inquiries | 1–2 business days |
| Damage claims (glass breakage) | 1–2 business days — must be submitted within 48 hours of delivery |
| Return authorization requests | 2–3 business days |
| Refund processing | 5–7 business days after approval |
| Privacy & data requests | Up to 30 days as required by law |
Helpful Links
Heads up on damaged glass: If your glass item arrived broken, you must report it within 48 hours of delivery with photos of both the item and the packaging. See our Refund & Return Policy for full details.